Lu Ding Chicken Hotpot Privacy Policy

Last updated: 8 September 2026

Lu Ding Chicken Hotpot respects your privacy. This policy explains how we collect, use, store, and protect personal information when you make a booking or contact us.

Information We Collect

When you request a booking, we may collect your name, phone number, optional email address, booking date and time, party size, and any notes you choose to provide, such as allergy, high chair, celebration, or table preference information.

How We Use Your Information

We use booking information to receive and manage reservations, contact you about your booking, prepare for your visit, respond to enquiries, maintain our booking records, and meet legal or operational requirements.

Sharing Your Information

We do not sell your personal information. We may share it with service providers who help operate this website or booking system, with staff who manage bookings, or where required or authorised by law.

Storage And Security

We take reasonable steps to protect booking information from misuse, interference, loss, unauthorised access, modification, or disclosure. Access to booking details is intended for authorised staff only.

Access, Correction, And Deletion

You may contact us to ask about the personal information we hold about you, request a correction, or ask us to delete booking information where we no longer need to keep it for operational, record-keeping, or legal reasons.

Cookies And Website Security

This website may use essential cookies or similar technologies for security, site operation, and staff access to the booking system. We do not use these to sell your personal information.

Contact Us

Lu Ding Chicken Hotpot
661-663 Spencer St, West Melbourne VIC 3003
0455166666